customer engagement

What is Digital Engagement? (Guide for 2023 + Examples)

As a business owner, you understand how important it is to stay connected to your customers and clients. Their happiness and satisfaction are what keep your business going and the best way to ensure this is by engaging with them.  Fortunately, the internet has made these types of interactions significantly easier. Whether through their reviews,… What is Digital Engagement? (Guide for 2023 + Examples) …

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How To Create a Winning Customer Insights Strategy

How well do you know your customers? It’s easy to say you know them, but do you have a first-rate customer insight strategy that drives your product development, marketing, content creation, and customer service? It’s an overlooked area for most businesses. Most create a customer profile, and many know them fairly well. Yet a first-rate customer insight strategy? That’s rare. Yet it’s the one thing that can help set you apart from your competitors. Let’s …
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The 12 Best Customer Engagement Ideas For Scaling Your Business

“Across a wide range of industries, a 5 percent improvement in customer retention rates will yield a 25 to 100 percent increase in profits.” Joey Coleman writes this in his book, ‘Never Lose a Customer Again’. As a business owner or marketer, you likely spend a lot of time thinking about Lead Generation. It’s a topic we’ve written a lot about here at Mirasee (this article, for example, or this one). Yet what about the …
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How to Build a Fool-Proof Customer Engagement Strategy

The most important aspect of business success is to LOVE your customers… right? Without your customers, you have no business. You need to not only provide them value but truly love them! It’s easy to say, but how many businesses actually do it? I’m sure you’ve been left on hold before, a long-term customer treated like a nobody. Maybe the massive conglomerates of the world don’t have to care about their customers. Maybe they can …
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Why Customer Experience is the Ultimate Marketing Tool

Want to ensure long, loyal relationships with your customers? Make sure your customer experience prioritizes ease, speed, and accuracy.
The post Why Customer Experience is the Ultimate Marketing Tool appeared first on Convince and Convert: Social Media Consulting and Content Marketing Consulting. …

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